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Know Where You Stand Before You Play

Every account on 88hz is governed by a clear set of terms covering eligibility, privacy, account conduct and how disputes are handled.

Jurisdiction-dependent accessAccount eligibility conditionsPrivacy and data handlingRaast, JazzCash, Easypaisa transaction termsDispute and contact process
88hz Know Where You Stand Before You Play
HOW WE HANDLE THIS

Data, Security and Account Transparency at 88hz

We collect only the data needed to run your account and process transactions. Your payment details — whether linked to JazzCash, Easypaisa or Raast — are handled under encrypted connections and are never shared with unaffiliated third parties. You have the right to request a copy of the data we hold, ask for corrections, or request account closure at any time through our support channel.

Data Retention

We retain account and transaction records for the period required under applicable law. Once that period lapses, personal data is deleted or anonymised in line with our internal data schedule.

Cookie Use

Our platform uses cookies to maintain your session, remember your payment preferences and monitor for unusual login behaviour. You can manage cookie settings through your browser at any time.

Account Security

Every login to your 88hz account is protected by OTP verification sent to your registered mobile number. If you notice an unrecognised login, contact support immediately and we will lock the account.

Your Rights

You can request access to your personal data, ask us to correct inaccurate information, or request account deletion. Submit these requests through live chat or email and we will respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Questions

If you have a question about how our terms apply to your account, how your data is held, or how to request a change, our support team handles these directly. You do not need to go through a third party — just contact us through one of the channels below and we will respond with the relevant policy detail.

Live Chat Open the chat widget from any page on 88hz. State your account query and a support agent will pull up your case and the applicable policy section directly.
Email Support Send your legal or account query to our support address. Include your registered account details so we can locate your record and respond accurately.
Account Help Centre Log into your account and navigate to the Help section. Policy documents, account conditions and data request forms are accessible from that panel.

Legal Policy Questions, Answered Clearly

These are the questions we receive most often about account conditions, data rights and how our legal terms apply to Pakistan. If your question is not here, contact support directly.

Access depends on local law and is available only where permitted. You are responsible for confirming that using the platform is lawful in your specific location before opening an account.

We collect your name, contact details, date of birth and payment method information — for example, your linked JazzCash or Easypaisa account. This data is used solely to operate and verify your account.

Yes. Send a data access request through live chat or email, quoting your account details. We will compile and return the relevant records within the timeframe set by applicable policy.

Your personal data is retained for the period required by law after closure. After that period, it is deleted or anonymised. Transaction records linked to Raast or bank transfers may be held longer where required.

Contact our support team via live chat or email. Provide your account ID and a clear description of the issue. We will review the case against the current published terms and respond with a resolution.

We publish an updated notice on this page when terms change. Continuing to use your account after the update is live counts as acceptance. If you disagree, close your account before making further transactions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.